ATM Services nominated in the Modern Technology Leader 2007 competition
ATM Services Sp. z o.o., a subsidiary of ATM S.A., has been nominated in the Modern Technology Leader 2007 (Lider Nowoczesnych Technologii 2007) competition.
ATM Services has obtained a honorable mention in the “small business” category in the third edition of the competition organized by the Institute of New Technologies (Instytut Nowych Technologii) and the £ódľ City Office, with cooperation of the £ódľ Regional Science and Technology Park (£ódzki Regionalny Park Naukowo-Techniczny).
The purpose of the competition is to select and award companies which invest in new technologies, use innovative management solutions, and comply with the ethical business principles. The competition is open to companies which conduct business in the £ódľ city and region.
The ATM Services company was established only eight months ago, but was recognized by the competition award committee in May this year. The company provides IT services to small and medium-size businesses, within a modular offer under the name of inONE. ATM Services maintains a specialized website, www.inone.pl, which enables the customers to estimate the total costs of IT support, with mechanisms similar to those used for Internet shopping.
For the purpose of customer service, ATM Services uses an organizational model proven in many companies, based on the British standard ITIL (IT Infrastructure Library). The help-desk team is responsible for registering and responding to any queries, reports, or problems submitted by the users. The second line of support is provided by the field service team and administrators of individual systems, who are involved in problems which cannot be resolved immediately.
”inONE means the best quality, reliability, and security, as well as low IT acquisition and maintenance costs for a company,” says Micha≥ Kasprzak, president, ATM Services. ”Most products and services are available under the leasing model with subscription fees, which enables the customers to use professional IT services without incurring excessive costs.”
For more information about the competition, visit the Institute of New Technologies’ webpage at: www.newtechlodz.com.