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Successful completion of the deployment of the OST 112 Project

The deployment of the OST 112 Project, which took almost twenty-seven months, has been successfully completed by ATM S.A. The project involved the deployment of an integrated nationwide ICT network (OST) for the purposes of operating the 112 emergency number, including equipping the appropriate emergency and law enforcement services (Police, State Fire Service, Provincial Emergency Notification Centres, provincial offices) with end point devices and providing mechanisms relating to the management, maintenance and monitoring of the network and the quality of services. The contract was executed by ATM S.A., a company listed on the Warsaw Stock Exchange and providing telecommunications services under the brand of ATMAN.

The OST 112 network was designed and constructed by a team of ATM S.A. specialists based on data transmission lines of Telekomunikacja Polska S.A. and Exatel S.A. ATM Systemy Informatyczne S.A. was the main subcontractor during the integration phase of the project and was responsible for the delivery and configuration of active devices and the migration of services provided by different users to the newly created network.

The deployment of OST 112 was a very complex undertaking both technically and organisationally. From a technical point of view, the challenges faced by ATM were connected with the necessity to design the network and to schedule its deployment in such a way as to take into account the requirements of the contracting party, the operator of the 112 emergency number (Police) and its users, while ensuring continuity of the many services provided by the nationwide Police network POLWAN, whose services were migrated to OST 112 virtually without any interruptions. From an operational point of view, the OST 112 Project is a very large undertaking in terms of logistics and organisation. As far as the telecommunications part is concerned, the contract consisted in constructing and commissioning for use first-class data transmission lines with different bandwidth parameters and classes of services and in configuring them in a uniform transmission network structure. The integration part consisted in delivering appropriately configured devices to over nine hundred locations across Poland and in installing and commissioning them for use in an efficient manner.

The implementation of such a complex deployment required a careful planning in advance, the most important element of the plan being the so-called staging, during which a test installation of OST 112 was carried out. Figures for the staging operation look very impressive: 12,800 items were installed, along with 160 kW of installed capacity and 90 kW of air-conditioning capacity. 600 sq. metres of professional collocation space were used (located in the Thinx Poland Data Center owned by ATM S.A.), where 550 devices were set. The installation included 126 controlled feed circuits, 30 cabinets and three electrical switching stations. The total weight of hardware was 18 tonnes. The phase of preparation for the deployment of hardware and software covered the review and testing of all solutions, hardware and software. Full-scale tests of the adopted solutions were carried out and methods of inventory and marking of devices were developed. Prior to the distribution to target nodes (network locations), the equipment was burned in and preconfigured. Standards and templates for configuration and documentation were developed. This phase of work was completed with the mapping of network devices in the system for monitoring and management of the OST 112 network. The concepts developed during the staging phase were carefully reproduced with attention to details, such as final IP addressing, port allocations or node installation sheets.

The final product the Nationwide ICT Network (OST) for the purposes of operating the 112 emergency number is certainly one of the most (if not the most) modern operator-class networks in Poland, able to offer services that cannot be purchased in the todays market. OST 112 provides services related to data transfer, operation of integrated communications (transfer of voice, video, multimedia), encryption of transmission and more. These services are provided to each of the existing users of the network and may be provided to any new user as well. The network makes use of telecommunications solutions developed by Cisco Systems. The entire solution is supervised by the Central Management and Monitoring System built from components delivered by Cisco and IBM, whose main task is to monitor the networks performance, and in case of failure to provide the operator with the necessary information about the operation of individual elements. The IP/MPLS technology used in the network makes it possible to separate the networks of individual users through the configuration of IP VPN tunnels. In view of this technology as well as the large number of locations of OST 112 users and the necessity to ensure easy expansion in the future (easy addition of OST 112 users), tunnel-less encryption of data was applied. The Public Key Infrastructure (PKI) and the certificate authority system (CA) serve to significantly increase the level of security for the entire OST 112 network.

OST 112 encompasses the infrastructure of over 900 locations essential for the operation of the Emergency Notification System. These include:

  • 20 locations of the main backbone of the OST 112 network located in the National Police Headquarters, provincial Police headquarters and the Capital City Police Headquarters,
  • 330 other locations of the Police, varying in terms of sizes and the function performed,
  • 16 provincial and one district (Warsaw) Emergency Notification Centres (WCPR Provincial Emergency Notification Centre and CPR Emergency Notification Centre), along with the provision of communications for the WCPR National Information System Centre,
  • over 500 locations of the State Fire Service (the National, provincial and municipal State Fire Service headquarters have all been connected to OST 112),
  • 16 location of provincial offices.

The OST 112 network is one of the most advanced ITC solutions in Europe. It was created to the highest standards and designed for efficiency and security. OST 112 is currently one of the basic tools that may become part of the integration of the national ITC infrastructure. Its aim is to streamline communication and data exchange between central and local government bodies, while ensuring high reliability and security of transmitted information.

The total value of contracted work relating to the construction of the network, excluding the provision of telecommunications services, totalled approx. PLN 149 million gross. The network will be covered by maintenance support until 31 December 2015. Further details of the OST 112 Project are available on the Ministry website: http://cpi.mswia.gov.pl/portal/cpi/47/194/.

ATM S.A. is a telecommunications company listed on the Warsaw Stock Exchange. Under the brands of ATMAN and Thinx Poland the company offers telecommunications services based on its own fiber networks and data centers. Key elements of ATMs offer include: Internet access, broadband data transmission, colocation and hosting. The company also provides telephone and telecommunications outsourcing services. Among the receivers of ATM services are mainly carriers, Internet portals, traditional media and financial institutions.
More information at www.atm.com.pl.

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