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ATM S.A. offers outsourcing of telephone switchboard operations at office buildings and retail centers
16.04.2014

When phone calls used to cost 0.29 zloty per pulse, enterprising developers and commercial property managers could earn thousands or even tens of thousands of zlotys each month by operating telephone switchboards in their buildings. Thanks to the revenue generated, they were able to provide maintenance of the switchboards and deliver added value to those leasing space in the premises. Today, however, the situation has changed. Most lessees organize telecommunications services themselves, the price of calls has fallen to a few cents per minute, but the costs of operating a switchboard remain unchanged, and often exceed the revenue earned from providing telecommunications services.

Warsaw, 16 April 2014 ATM S.A., owner and operator of the nationwide ATMAN fiber-optic network and provider of data center services in Poland (under the ATMAN and Thinx Poland brands), explains that a more reasonable alternative for those managing commercial buildings, such as retail centers and office buildings, is to outsource their telephone switchboard services and transfer the costs of maintaining a switchboard to ATM.

In taking over the operation and maintenance of telephone switchboards and billing of lessees, we enable property managers not only to focus on their core business activity, but also to optimize administration costs. There is no better alternative to this type of business model, says Sebastian Czarnecki, head of ATM S.A.s Building Sales Department.

At commercial buildings with their own telephone switchboards, the service charge paid by lessees includes the costs of technical services which they will possibly never use. Property managers have to deal with billing of call costs and handle bill enquiries, acting as an intermediary between the operator, provider and lessees. The property owner also effectively provides credit to lessees who make late payment for telecommunications services, and takes responsibility for maintaining the operability of equipment, which may be more than a decade old.

For managers of commercial buildings that have their own telephone switchboards, the high operating costs, ageing equipment and continuing fall in revenue from telecommunications services can pose a real challenge. Transferring responsibility for switchboard operation and direct billing of lessees from the property manager to ATM is an effective solution which guarantees lower costs and ensures that switchboards are kept operable at all times, and which over time will in many cases enable additional revenue to be generated, adds Sebastian Czarnecki.

ATM S.A. is a Polish public company (WSE: ATM) providing innovative ICT solutions for business since 1991. Under the brands of ATMAN and Thinx Poland the company offers telecommunications services based on its own fiber networks and three data centers in Poland, with over 8,500 sq m (ca. 91,500 sq ft) of state-of-the-art colocation space. Key elements of ATM's offer include: colocation and hosting, broadband data transmission and Internet access. In particular, carriers, Internet portals, traditional media and financial institutions may be found among the receivers of ATM services. The company is the only Polish operator present in four of Europe's largest interconnect nodes: AMS-IX Amsterdam, DE-CIX Frankfurt, LINX London and MSK-IX Moscow. More information at www.atman.eu and www.thinx.pl.



 
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