|ATM S.A. launches a new online sales department|
The main goal of the Internet Customers Department (DKI) is to increase the rate of growth in ATM S.A.s revenue from data center services by expanding automated sales of services. The new department will also enable the company to improve its ability to win customers in other countries.
The primary task of the newly created Internet Customers Department is to handle the automated sale of services which are already offered to customers directly via the Internet ATMAN EcoServer (dedicated servers) and cloud services. The new department is also responsible for post-sales support. In the future the portfolio of services offered online will be successively expanded.
The creation of a new unit within the company reflects a strategy of increasing the proportion of sales of services made via the Internet, as well as reducing the load on other sales departments, which up to now have had to deal with sales of simple services. The formation of the new department was merely a question of time, as we are keen to provide the highest possible level of support for this part of our business, which is the part that is growing at the fastest rate. At present the Internet Customers Department is focusing its attention on delivering the services currently offered, such as ATMAN EcoServer and cloud services, but it is planned shortly to extend the range to include further products relating to data center and transmission services. Thanks to the tools that the Internet provides, these solutions can be offered regardless of the customers location. In the near future this will also create an opportunity to win more customers in other countries, said Jacek Krupa, Vice President of ATM S.A.
There is a strong economic basis for the creation of a department of this type. Even now the value of automated sales accounts for 10% of the total sales of data center services generated by ATM S.A. The services of the ATMAN Data Center are used by firms of different sizes and from various industries, including the largest financial institutions and telecommunications carriers operating in Poland, traditional and online media, as well as public institutions. Both large and small firms are coming to use these services in increasing numbers.